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CHANGING THE WAY WOMEN EXPERIENCE FITNESS
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MEMBERSHIP HELP

Questions about memberships? Start here.

From finding a membership that fits your routine to managing an existing one, here are answers to some common BFITNESS questions.

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CHOOSING A MEMBERSHIP

Find the right fit.

What are my options?

BFITNESS offers group class memberships, class packs, open gym access, and an Intro Pass. Explore the pricing page for current options and commitment lengths.

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Can I try BFITNESS first?

Our $80 two-week Intro Pass includes unlimited classes and open gym access, so you can explore what you enjoy before choosing a longer-term option.

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What if I am not sure which plan to choose?

Tell us how often you would like to visit, what you enjoy, and whether you prefer classes or open gym. We can help you compare the options.

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USING YOUR MEMBERSHIP

Classes, access, and bookings.

How do I book a class?

Use our live WellnessLiving schedule to see available classes, dates, and booking information.

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When is open gym available?

Eligible members have 24/7 open gym access at our London facility, including holidays. Contact our team if you have access questions.

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Can I train with a coach?

BFITNESS offers personal training. If you want one-on-one support, request a free consultation to learn about available coaching.

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ACCOUNT QUESTIONS

Need to make a change?

What if I want to pause or cancel?

Terms depend on your specific membership and agreement. Reach out to our team so we can review your plan and explain the available options.

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How do payments work?

Payment amounts and schedules depend on the membership you select. Review the membership details at checkout and contact us with billing questions.

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Can I refer a friend?

Yes. See our referral program for current rewards and any time-limited referral promotions.

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NEED MORE HELP?

We are here to answer your questions.

Membership changes and account-specific questions are handled directly by our team.

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